When actors in an organisation are visibly busy working on a task, the general impression is that they are getting things done.

I would like to interrogate the above matter with a view of establishing whether in fact, substantive progress is made in the realm of “busy”.

I am sure that colleagues are familiar with the phrase “running around like headless chickens” or “all over the place and yet nowhere”.  What these phrases signify is that no progress is being made… inertia… despite the fact that there is an appearance of business.

It is critical that actors align their actions and processes to an agreed focus and goal to avoid not moving on matters and appearing very busy at something.

It is proposed that we regularly ask ourselves whether our actions, individually or in concert are relevant in achieving the goal. That calls for efficiency and effectiveness in discharging functions.

Avoid scurrying in an environment that equals inertia.

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