“Oh my, she is so procedural, she will certainly throw the book at us and take us backwards”. Familiar? In my humble years of practice, I have grown from resentment…

As a sequel to my article on the business in adherence to procedure, is payment of attention to detail. When we pay for something it is to fulfill an obligation…

Many a time we forget that as human beings, we all desire to be appreciated for our contributions. One day in the professional life of Jane (illustration only) she recalled…

Having your ducks lined up is not just a figure of speech in the business of an organisation. Whether for a negotiation or simply having a meeting with colleagues, preparation…

Have you ever found yourself “missing” mail because it was not referenced correctly? The sender of the correspondence will most probably vehemently defend themselves by saying “ I sent it…

I unintentionally but curiously found myself browsing through my own book publication…then I intentionally started reading it. Yes, it is my work but what is new even for me, is…

Often we find ourselves declaring that “time is precious”, “time is money” and so on. Indeed, time, especially in this era of VUCA, coupled with the exponential growth in technological…

“How would I respond if the tables were turned and it was someone seeking my attention?” As human beings, we generally have an affinity for attention, especially when it is…

Those who have taken personality tests before, whether it is part of psychometrics or other reason, have probably been told that it is important for them to be aware of…